Support

Here you’ll find everything to guide you, from making a purchase to enjoying your sauna at home. Explore answers and resources created to help you every step of the way. We recommend starting here to get answers the fastest. And if you don’t find what you’re looking for, our team is always ready to help.

Order support

Get help with your purchase, orders and deliveries. Here you’ll find answers to common questions, details about shipping and returns, and everything important in our Terms and Conditions.

Frequently asked questions

Find quick answers to the most common questions about orders, payments and deliveries.

See FAQ

Terms and Conditions

Discover all the details about buying, shipping and returns. The fine print made simple.

See Terms and Conditions

Product support

Discover frequently asked questions about our product range, clear warranty details and guidance for everyday use. And whenever you need more, visit our support hub at support.harvia.com.

Frequently asked questions

Find quick answers to the most common questions about our product range.

See FAQ

Warranty

Learn what’s included in your warranty and what conditions and requirements apply.

Read warranty terms

Product support hub

Visit our support hub for deeper product support, troubleshooting tips and extra resources.

Visit support.harvia.com

Contact us

We’re here to help whenever you need us. The best way to reach us is through the contact form in our support hub. This way your message finds the right hands straight away, and you’ll get the help you need without delay.

Contact us

Fill out the form in our support hub for the quickest and most accurate reply.