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Accessibility statement

Accessibility statement

This is the accessibility statement for the Harvia online service. This statement applies to the website, shop.harvia.com.

Harvia aims to implement the criteria corresponding to WCAG 2.1 Level A and AA guidelines. Our goal is to offer digital services that are accessible to all users. In this statement we describe the deficiencies in the accessibility of the service and how you can provide us with feedback and suggestions for development related to the site's accessibility.

This accessibility statement was published on 27.11.2025. The statement was last updated on 27.11.2025.

The description of the site's accessibility is based on Harvia's internal audit.

Digital service accessibility status

The service meets accessibility requirements for the most part.

Inaccessible content

Redundant and empty alt texts in product images.

Product images often use empty alt attributes, causing screen reader users to miss key visual information about the product.

1.1.1 Non-text Content (A)

Reflow issues

There are elements on the site that do not scale correctly when the page size is increased to 200%.

1.4.10 Reflow - AA

Non-semantic interactive element

The hidden content inside collapsible sections may be read by screen readers, creating a confusing, unstructured experience.

1.3.1 Info and Relationships (A)

Radios have customised markup

Misaligned labels and complex markup cause screen readers to announce the label text in an incorrect order or format.

1.3.1 Info and Relationships (A)

Missing required keyboard support for role="checkbox"

The custom checkbox may not be consistently operable using the standard key activation method expected by keyboard and screen reader users.

2.1.1 Keyboard (A)

Focus visibility on interactive elements.

Some interactive elements, such as buttons can lack a visible keyboard focus indicator.

2.1.1 Keyboard (A)

The input field is missing an accessible name

The service has fields that lack a visible label, making it difficult for users to determine the input's purpose.

3.3.2 Labels or Instructions (A)

Invalid HTML

There is invalid markup, such as interactive elements inside headings, that can disrupt how screen readers structure and interpret the page.

4.1.1 Parsing (A)

Nested interactive controls in buttons.

Navigation elements are incorrectly wrapped as a button containing a link or a non-semantic wrapper containing a link, confusing the element's true purpose.

4.1.2 Name, Role, Value (A)

Missing dynamic state update for video controls.

Screen readers cannot determine if the video button's function has changed after interaction, e.g., from "Pause" to ”Play".

4.1.2 Name, Role, Value (A)

Misleading ARIA on image thumbnails.

The product page image thumbnails contain redundant complexity, making it harder to use for screen reader users.

4.1.2 Name, Role, Value (A)

Heading structure is semantically incorrect in the product selector.

There are defects in the programmatic structure with the headings, breaking the logical hierarchy.

4.1.2 Name, Role, Value (A)

Remediation of deficiencies

We are continuously working to address the detected accessibility deficiencies. The list of deficiencies found in this statement will be updated as they are corrected.

Did you notice an accessibility deficiency in our digital service?

You can provide us with accessibility feedback or request inaccessible material in an accessible format by contacting us at support.harvia.com or by sending an email to info(at)harvia.com.

In your message, please state which page or section is concerned and describe the issue as accurately as possible.

Contact information of the supervisory authority

If you find that the site is not fully accessible, you can contact the supervisory authority:

  • Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBD)

  • (+49) (0) 391 567 4530

  • MLBF@ms.sachsen-anhalt.de